Privacy Policy for Priory Vets, Much Wenlock

At Priory Vets, we value your trust and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data to provide the best possible care and service for you and your pets.

How We Handle Your Personal Information

We collect only the information necessary to serve you effectively, such as your name, contact details, and address. Rest assured, your details are stored securely and handled responsibly, in strict confidence, and in line with legal requirements.

Why We Collect Your Data

Your information allows us to deliver personalised veterinary care, keep you updated on your pet’s health, and inform you about our services and offers. If you give us your email address, we may send you updates about our practice or special promotions, though you can opt out at any time.

Your Rights and Control

You have the right to access, update, or request the removal of your data at any point. Don't hesitate to get in touch with us by email or post, and we’ll be happy to assist you. We are committed to ensuring your information is accurate and current. Email reception@prioryvetsmuchwenlock.co.uk to request any of the above, or please request in writing to The Practice Manager, Priory Vets, 10 High Street, Much Wenlock, Shropshire, TF13 6AA

Information we may collect from you may include:

  • Full Name

  • Postal Address

  • Phone Number

  • Email Address

We will never collect or use your data without your permission, and we do not sell or share your details with third parties for marketing.

Cookies and Website Data

Our website uses cookies—small files stored on your device—that help us improve your experience. These cookies may remember your preferences, prevent you from seeing the same ads repeatedly, or help us diagnose website issues. Your IP address helps us manage and improve our website, and may assist in identifying you within our system if needed.

Contacting Us

Priory Vets
Much Wenlock
10 High Street, Much Wenlock, Shropshire, TF13 6AA
Phone:01952 977757
Email:reception@prioryvetsmuchwenlock.co.uk

We’re here to answer your questions about your privacy or to help with data access requests.